At Abbey’s Beauty Room, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Business name: Abbey’s Beauty Room
Email: hello@abbeysbeautyroom.co.uk

Abbey’s Beauty Room is the data controller responsible for your personal data.

We may collect the following information:

Name
Email address
Phone number
Appointment and booking details
Payment information (handled securely by third-party providers)
Consultation and treatment history
Health or medical information relevant to treatments (with your consent)
Marketing preferences

We only collect information that is necessary to provide our services.

Your data may be collected when you:
Book an appointment
Complete consultation or consent forms
Contact us via our website, email, phone, or social media
Subscribe to our mailing list

We use your personal data to:

Provide beauty treatments and services
Manage bookings and appointments
Communicate with you about your appointments
Process payments
Keep accurate consultation and treatment records
Send marketing communications (if you have opted in)
Meet legal, insurance, and health & safety obligations

We process your personal data under one or more of the following lawful bases:

Performance of a contract
Consent
Legal obligation
Legitimate business interests

Some treatments require health-related information. This data is collected only with your explicit consent and is stored securely and confidentially.

We will only send marketing emails or messages if you have opted in.
You can unsubscribe at any time by using the link in our emails or by contacting us directly.

We do not sell your personal data.
Your information may be shared with trusted third parties such as:

Online booking systems
Payment processors
Email marketing platforms
Accountants or insurers (where legally required)
All third parties are GDPR-compliant.

We take appropriate measures to protect your personal data.
Your information is stored securely and only accessible to authorised persons.
We keep personal data only for as long as necessary for legal and business purposes.

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent
Object to processing

To exercise any of these rights, please contact us at
hello@abbeysbeautyroom.co.uk

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If you have any concerns about how your data is handled, please contact us first.
You also have the right to complain to the Information Commissioner’s Office (ICO) at:
https://www.ico.org.uk